Refund request

[Margee]

Good evening,
I tried to sign up for public mobile and paid for a subscription but didn’t understand I could not transfer a US number. I don’t want a Canadian number and didn’t register for a number with you so can I please get a refund and cancel my subscription. Thank you

[BKNS27]

@computergeek541 

I am indicating that the PM system should have rejected the US number like other posts who got notice to enter a valid Canadian number.

Correct me if I am wrong.

[computergeek541]

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@BKNS27 wrote:

I am surprise that the system will accept a American number.

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It's deosn't accept a US number, and that's why the person is asking for a refund.

[CSA_PM]

Hello @ Margee,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[BKNS27]

@Margee 

I am surprise that the system will accept a American number.

[hairbag1]

@Margee 

You’ll need to message Customer Support with your request…

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437