07-06-2022 06:39 PM
I have transferred my phone number to another service provider and I'm no more with public Mobile, but I have just paid my current month invoice. Can I get a refund please
Solved! Go to Solution.
07-06-2022 06:48 PM
Thanks. I will give it a try
No refunds here. You needed an Active account in order to be able to port away from PM, so you actually got what you paid for really.
07-06-2022 06:45 PM
@Ghaith Hello this is a prepaid service there are no refunds , I guess you should have timed it better when you left
Sorry @Ghaith , They won't
But if you like you can message them to confirm:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent
07-06-2022 06:41 PM - edited 07-06-2022 06:42 PM
@Ghaith Hi sorry there are no refunds after porting a number to another provider
07-06-2022 06:41 PM
@Ghaith Sorry, PM is a prepaid provider and they won't refund in such case.
