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Refund for partial month

Jon123
Great Neighbour / Super Voisin

Hey I switched to PM the other day.  And ended up having to switch back to my old carrier the very next day.  I had paid the 46 dollars for a month's service but now that I have left a day after am not seeing any type of refund..Pro raited is what I'm expecting, like all other carriers do when you leave part way through your month. Well this show up in my bank account?

3 REPLIES 3

BKNS27
Mayor / Maire

@Jon123 

Prorated are normally offered on postpaid service but PM is a prepaid service so unfortunately no partial refund will not be offered.

Chalupa_Batman
Mayor / Maire

Hey @Jon123 

As stated, Public Mobile is a pre paid service. You can reach out to a CS Agent however I don't think you will be refunded as it's stated on the SIM card cover that it's non refundable. 

Handy1
Mayor / Maire

@Jon123  Sorry PM is pre paid . No refunds 

Adding but it’s always worth a shot @Jon123  lets us know how you make out 

send a  private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


       

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