05-13-2024 12:16 PM
I joined Public Mobile in March and applied a referral code but my friend didn’t receive the reward. I might have input the code incorrectly. What should I do? Thanks
05-13-2024 12:35 PM
05-13-2024 12:25 PM
Did you get the $10 credit? Did your friend get a text saying someone used their code?
05-13-2024 12:18 PM
HI @MichelleY1
did you see a $10 credit in your My Account as Available fund?
it is best for you to help your friend to submit a ticket with CS agent to confirm. please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437