Redeem Voucher Button Not Visible

[Ckom91]

Hello,

I've noticed when I'm in the dashboard for my account there is an image that says click the button below to redeem vouchers but I don't see any button there. I am aware that I can phone 611 to do this but I would prefer to use the website.

Anybody else notice the same problem or am I not looking at the right page?

Thanks

[dust2dust]

Interesting. I was able to get to the voucher entry box on duckduckgo. Oh well. You're working now.

[hlu]

Hi, 

If you already in My account dashboard, select Rewards then Go to rewards portal. Once you're there click on Browse Catalogue then pick what you want under: All Items.

Have fund browsing! 

[Ckom91]

Ok yes it is because of duck duck go. Just tried with chrome and the button is there.

[hTideGnow]

HI@Ckom91   look like browser issue to me

Try a different browser, or try to call *611 to load the voucher

[Ckom91]

I will try that. Leads me to think the problem stems from my using duck duck go browser. Will do some troubleshooting.

[pmva]

@Ckom91 Have you tried your browser in incognito/in private browsing mode to see if that makes a difference?