Recharged plan and it didn't work.

[Akb001]

Hey. I payed for my plan by payment voucher and got the message that it's recieved but my calls, texts and data were all not working. My profile showed i still have money in my account. I changed my plan and now it says i have no money in my account 

[stonechucker]

Power off and restart your phone.

[mimmo]

Try the lost stolen trick

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/SOLUTION-My-plan-has-enough-f...

[popping]

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@Akb001 wrote:

Hey. I payed for my plan by payment voucher and got the message that it's recieved but my calls, texts and data were all not working. My profile showed i still have money in my account. I changed my plan and now it says i have no money in my account 

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When was your last renewal date?

Login to your self-serve account.

Is your account status active?

Which plan did you changed to and what is your original plan?