Recent upgrade

[cfinchfield]

I recently opted for a 4G upgrade.  if anything, my data is SLOWER now.  Do I need a different SIM card??

[cfinchfield]

I have rebooted many times.  The upgrade was done about a month ago

[wetcoaster]

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@dust2dust wrote:

@wetcoaster- lol I read it that he scheduled the change for his renewal two weeks out. Maybe I'm wrong.

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Oh! Let's hope that I have misread that...

[dust2dust]

@wetcoaster- lol I read it that he scheduled the change for his renewal two weeks out. Maybe I'm wrong.

[wetcoaster]

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@DDM69 wrote:

Please let us know if this gets better.  I just upgraded as well but it won't kick in for another 2 weeks.

Thanks

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Holy smokes! Two weeks sounds like a very long time. Is there an official statement for that? I mean, two days (48 hours) is one thing, half your payment cycle is a different story all together.

[DDM69]

Please let us know if this gets better.  I just upgraded as well but it won't kick in for another 2 weeks.

Thanks

[hTideGnow]

HI @cfinchfield 

No, you don't need a new sim card

how long you have made the upgrade?  it takes 48 hours for the new speed to come

and, try reboot the phone