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Received a Data Warning of 95% used

Wavo2791
Good Citizen / Bon Citoyen

Hi,

I recently was notified that I had used 95% of my data. I believe I have 20 Gb and I am not sure I have EVER used a Gb. When I check my usage of data, daily, it seems quite high given I almost always am on Wifi especially at home. I am assuming the daily time of usage relates to a cummulative daily assignment and not when it was actually used. In either case I wondering how I was able to use all my data and some clarification would be appreciated.

Thanks,

Dave

6 REPLIES 6

Wavo2791
Good Citizen / Bon Citoyen

Hi @Lotusland2 I have the same question. Namely 100 Mb of data shortly after 12:00 AM. Is this simply the daily usage being shown at this time? Also the usage, namely the amount, given I predominately use Wifi, seems a little odd. 

Insights are welcome.

Lotusland2
Great Neighbour / Super Voisin

I just received the same message, and when I checked my data useage, there were a number of high data uses during the middle of the night, when I would not be using it. Can anyone explain this.

hTideGnow
Mayor / Maire

HI @AVTIE 

this has nothing to do with your issue

the text was sent out wrong and the usage on My Account was correct.  So, the text people got was a system gltich, those users not really used up 95% of the data.

As explained on your post, the usage on your account was correct according to what you showed us.  

hTideGnow
Mayor / Maire

hi @Wavo2791 

if you checked your My Account and your usage is normal, ignore it, just another system glitch 

slusagm
Mayor / Maire

Many receive this text but it is a system mistake, no need to worry 

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