cancel
Showing results for 
Search instead for 
Did you mean: 

Received Both SIMS for Two orders in separate packages. Not sure which SIM is for which account?

Sukhdev-Momi
Good Citizen / Bon Citoyen

I had placed order for Two SIMS(s) with my two email addresses. Both orders have their own Account number in my emails when order placed. After receiving SIM(s), don't know , which SIM card belong to which order? Received the SIM card thru UPS and doesn't mention any document inside package related to account , which SIM belongs to which account? 

3 REPLIES 3

BKNS27
Mayor / Maire

@Sukhdev-Momi 

It doesn’t matter but remember to activate each SIM and record the email address with the SIM card number then power off the phone and put in the phone you want and power on the phone.

Do the same for the other phone so there are no mixup.

hairbag1
Mayor / Maire

@Sukhdev-Momi 

once you download the Public Mobile app, when you activate the acccount....that's when the sim is registered to an account.

edited to make cents.

Chalupa_Batman
Mayor / Maire

@Sukhdev-Momi wrote:

I had placed order for Two SIMS(s) with my two email addresses. Both orders have their own Account number in my emails when order placed. After receiving SIM(s), don't know , which SIM card belong to which order? Received the SIM card thru UPS and doesn't mention any document inside package related to account , which SIM belongs to which account? 


Hey @Sukhdev-Momi 

It doesn't matter which SIM you use. It's when you register it, that is when it sticks to your account. Make sense?

Need Help? Let's chat.