Receive text verification code abroad

[MKcellular]

Hello, 

I am trying to log into my banking website while abroad but my bank requires a code for sign in verification and it only sends the code by text message. Is there any way to receive a text to my phone while in Brazil? 

[mimmo · Accepted solution]

As a last resort get a friend family member to buy a sim card  some Telus and Koodos stores sell them still . Initiate a sim # change and once complete if sim is in a phone they can send you the verification codes.

[softech]

@MKcellular   as advised above, you won't get any text outside of US

Check with the bank to see if they can disable 2FA for now or change to other 2FA methods for you.  Best to use Authenticator app or security key, email could be a temporary  workaround if possible.

[Handy1]

@MKcellular well in that case , best of luck !!! I’m positive @hTideGnow @is correct 

[hTideGnow]

NO @Handy1 , agent cannot help.  It is a system issue, user is abroad and PM does not have roaming service other than US.  It is a known limitation

[Handy1]

@MKcellular @I don’t know that answer but you can try this in the meantime 

Contact an agent:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here

[hTideGnow]

HI @MKcellular   No you won't get the text unless you are in US

PM does not have roaming service in other countries other than US

You have to call the bank and see what they can do