@xvcrimsajadevx wrote:
Hello!
I was a customer previously, but had to cut my service due to financial constraints. I am now looking to reactivate my account, but logging into self-service says that my log-in is disabled. Is there a way I can get this rectified? I still have my original SIM card.
If it had been over 90 days your account has been closed. You will need a new SIM card and when activating it you will need to pick a new phone number as after 90 days of the account being suspended you lose your number
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
