sim card

[carolapt]

Ordered some card on February 8 2023 and have not received it yet 

[mimmo]

When you reach out to support via the chat bot make sure to have your order number on hand .

[Yummy]

As per PM delivery time is 5-10 business days even though some customers did experienced way longer delivery time.

[Handy1 · Accepted solution]

@carolapt 

SIM. Card can take up to 3 weeks to arrive , if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect it

Getting support / submit ticket

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