Re: eSIM now available for new & existing subscribers!
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11-16-2024 08:00 PM
my esim shows public mobile but unknown number and can't make calls and recieve.
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11-16-2024 09:41 PM
hi @vc711
can you tell us if you have iPhone or Android?
is the sim showing active? Make sure other carrier sim cards are removed, if other carriers are eSIM, delete or disable them
So, we need only PM eSIM to be active. Make sure it is set as Primary and Enabled Turn on this line
Then try reboot phone once more.
But if nothing works, ask PM support to help. You can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
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11-16-2024 08:22 PM
Still not working
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11-16-2024 08:10 PM
@vc711 try resetting network settings see if that helps
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