06-15-2024 06:25 PM - last edited on 06-15-2024 08:44 PM by Dunkman
I have just set a new account. I have the confirmation email can receive texts but not calls
06-15-2024 06:46 PM
Hey @Grace0411
Not sure what is happening with the "Title" as this isn't the first time I've seen this today. It's odd.
Anyway. Question. If you put in your old service providers SIM card into your phone, do you still get service though them? Can you still make calls with their SIM card in? Does it show their name up top? Have you tried placing the PM SIM card in a different phone?
06-15-2024 06:31 PM
hi @Grace0411
you ported in your number??
the text you got could be just iMessage, regular sms might not work still
check with PM porting support team and confirm if port was completed. I will send you the number to PM Porting support team Please check your community inbox