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Re: Invalid SIM - How to email contact problem with out PM Number

mak806
Good Citizen / Bon Citoyen

Hi, 

 

You seem like a great problem solver.

 

I think I have a similar problem. I was trying to activate my sim online, after the first page (where I entered the sim number and all my info including the e-mail address etc.) I was trying to select a phone number, when it got stuck, I pressed "back", but then I was unable to use the same sim number and my e-mail address is also stuck in a limbo. I can neither login with that email nor can I use it & the sim number to complete the activation.

 

Please help. Thanks.

2 REPLIES 2

Luddite
Oracle
Oracle

@mak806  You have posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum  (which I have done for you today), or, if appropriate, submitting a ticket to the moderators.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

GR
Mayor / Maire

@mak806   wait 1 hour and then try again. The system puts a hold on the sim card for an hour after you try. Don't press the back button while activating. Pick a new number and then after everything works you can log in and port your old number if that's what you're doing!   Don't forget a refferal code to get a 10 $ credit on your new account  

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