05-03-2021 11:16 AM - edited 01-06-2022 02:38 AM
Hi, I am new and I have a question about my bill, where can I ask my question?
05-11-2021 08:33 AM
@Quigley sorry my fault.. i was checking the overview page and profile and didn't see it.. 🙂
05-11-2021 08:15 AM
@softech What are you talking about? You can still see your phone number in your self serve account. Just click on " change my number" and viola it shows up. Where have you been?
05-11-2021 08:07 AM - edited 05-11-2021 08:34 AM
@Darougar maybe for security protection? Like PM Self-Serve does not show SIM card number, too (used to be showing last 4 digits but now they took that away completely). Just in case someone got access to your account and they still won't get all the info.
as helped by @Quigley , phone number can be found if you click on "Change my Number"
05-11-2021 07:37 AM
I do not know why PM does not want to fix account layout?
Why does not show my phone number beside account number?
05-03-2021 11:25 AM - edited 05-03-2021 11:25 AM
@Darougar : You're doing fine. Click on See more to see more of the reply. Click on the subject line to open the thread. Someone might move your posts to somewhere else since you're new. What questions do you have? Did you see my reply to your other question about where your phone number is?
05-03-2021 11:24 AM
@Darougar wrote:Hi, I am new and I have a question about my bill, where can I ask my question?
@Darougar You could put your question under the category Paying For Your Service. Click on this link to go there, then click the Ask a question button on that page:
https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/bd-p/paying_for_your-service
05-03-2021 11:12 AM
@Darougar : Define "account billing"? Scroll up this thread you found and you'll find where it is in the self-serve.
05-03-2021 11:09 AM
Why there is no phone number under account billing?