Cannot make local calls on Unlimited Provincial Talk Plan

[smraz00]

Hi,  @Mary_M

I'm have the same problem as the above person. I can not make local provincial calls says I dont have long distance calling.

[Mary_M]

Hey @@smraz00,

thank you for taking the time to express your concerns!

It seems like everything has been resolved with the help of my colleague 🙂 Please let us know if you ever have any questions!

Cheers,

Mary

[wetcoaster]

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@smraz00 wrote:

Hi,  @Mary_M

I'm have the same problem as the above person. I can not make local provincial calls says I dont have long distance calling.

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@smraz00

If putting +1 in front of the number doesn't help, you'll need to contact the moderator team and ask them to look into your account. They have a higher than usual work load right now, but will get to your case on a first come, first served basis as they get back to their desks tomorrow morning (9am eastern time)

Use this link to send a private message to the @Moderator_Team, include all relevant information in your message, such as account number, phone number, problem description.

More information on contacting the mods: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...