Can - US plan

[redjamwings]

We have 50gb, Can and USA plans for $34/month.... We cross over into New York state from Ontario this morning, and we're prompted with roaming charges - why?

[computergeek541]

self solution removed

[redjamwings]

Thank you, Slusagm

[redjamwings]

Thank you, Softech

[softech]

@redjamwings 

the message is a default message for everyone with or without roaming plan or roaming add-on.  Just ignore if you have the correct plan.

make sure you have Mobile data roaming enabled on your phone, and connected to T-Mobile or AT&T.  Sometimes, you need to manually connect to both and see which one works better

[slusagm · Accepted solution]

it's normal, you can just ignore it.  Everyone gets that when you are in US