Beginner’s Guide to the Community

[toto2]

I cannot sign in to my Public Mobile account. it says it does not recognize my phone number or password

[HALIMACS]

Hi @toto2 

Is it possible you have not created an account?

You can do so on the Account Login page.

[cavemantoronto · Accepted solution]

@toto2 Are you a new customer? If activated online, no need to enter number. Log in as account was already created. Username isn't phone number. It's your e-mail addresss. If still no luck, open ticket in https://publicmobile.ca/chatbot.