Questionable billing

[LittleLulu]

Jan 1 2023 charged $2.50 on my credit card.  What is this for?    

[CountyDownIeUk]

That’s strange. Keep in mind that a $2.50 charge on your credit card does include taxes. So if you look at your transactions you will need to find a number like $2.23 plus 12% taxes = $2.50.  

[HALIMACS]

@LittleLulu 

Sounds like PM charged you the difference between your plan amount and the amount you had in available funds (i.e.  "banked" funds from last cycle)

[softech]

@LittleLulu   likely a renewal after rewards applied?

Login to My Account using Incognito mode Check Payment history and PM should have shown clearly what was charged and why.  If you have questions., post us the screenshot of those transactions

[will13am]

@LittleLulu , please login to your self serve account using incognito mode on the browser and check out the most recent payment history and try to match up this $2.50 charge.  It is hard to guess what this is all about.  

[hairbag1]

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@LittleLulu wrote:

Jan 1 2023 charged $2.50 on my credit card.  What is this for?    

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Could you post a screen shot of you most recent PM billing history ?

[Handy1]

@LittleLulu @Did u have credits on your account ? To further investigate contact a agent 

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