Question

[Samirah_h23]

How can I understand if I am new rewards they're talking about because it has been a long time my account had problem so I didn't inter in my account at all. I feel like I am in a good place but I'm sure 

Thank you so much. 

[Samirah_h23]

Hi, yes before 2022. Thank you for your explanation 

[fixin]

@Samirah_h23 - If you are saving $$$ on your bill every month, that is usually a sign that you are on the Legacy Rewards system.

If you aren't, you are more than not on Public Points.

Check on My Account, or if you joined PM before January 25th 2022 you should be still on the Legacy Rewards.

If you joined PM after January 25th 2022 you are automatically on points.

[hTideGnow]

hi @Samirah_h23 if you joined after Ka 2022, you are on the new rewards already and that change not affected you

if you joined  before that , never changed to points, the. yes, it applies to you 

still unsure? check with support .  ,  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437