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Purchased the wrong add-on

Keirsten01501
Great Neighbour / Super Voisin

I purchased a data add-on yesterday, as I had ran out of my regular data. Unfortunately I accidentally purchased a U.S. data add on, so it does not work for me! Is there any way to switch it for the Canadian one!? @CS_Agent

3 REPLIES 3

mojorising
Deputy Mayor / Adjoint au Maire

contact a CS Agent to help with this. use the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

HI @Keirsten01501 

yup, it happened, but no worries

PM support can help to switch it or just move the fund back to your account so you can re-buy

please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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