4 weeks ago
- last edited
4 weeks ago
by
computergeek541
Hello, I was trying to open a new account for my kid, I purchased the plan and as was about to activate the account, I realized the hand me down phone was blocked to FIDO.
After getting the phone unblocked, as I login in, I get the message;
lets activate your account as I press next
something is wrong message appears, can customer support look into my account and help.
Thank You
4 weeks ago - last edited 4 weeks ago
Please contact a Public Mobile customer support agent by using the chatbot. https://widget.telus.tiia.ai/publicmobile/publicmobile.html
You can also send a private message to agent with following link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437