Sunday
My sim is locked. I submitted a request for puk yesterday. So far still waiting for the response
Solved! Go to Solution.
Wednesday
HiI sent you a private message to your created ticket.
Tuesday
The link provided opens to your inbox. Did you check for their reply?
Do you see in your SENT Items your tickets that you've submitted?
They are probably still busy, but they should get to you soon.
I can’t open your link. It’s nothing
@yufisher1970 - Please view your tickets here and submitting more and more tickets each day probably will make the wait longer.
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
Hi my sim has been locked since last Friday. I need a puk number to activate my sim. I keep submitting tickets for it everyday. Nobody from public mobile responded me. Please help!
Thank you
It’s been over 24 hours I can’t use my phone. People can’t call me
@yufisher1970 Support wait time are longer the usually as there’s been a messy roll out of the 50% off plans, but since you already
submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca
hi @yufisher1970
long delay for PM support team to reply. Maybe you need to wait till tomorrow, or message them again tomorrow.
