4 hours ago
I need my puk code and getting frustrated cause I can't get threw to anything
4 hours ago
From my knowledge, PM sim cards dont disclose the PUK code anywhere, and you have to contact a PM Agent directly if you want to get the PUK code, you can contact them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Hope this helps
4 hours ago
HI @JackieC89
is that sim card PUK that you need?
PM support can only help with that sim card PUK. YOu can message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
4 hours ago
what was the exact error message? Depends on the message, you have to ask the PUK code from different places
If the message is "SIM network unlock PIN" or "SIM ME lock code NP" or "SIM not Supported" or on an iPhone's About->Carrier Lock showing "SIM locked"
You have to ask the carrier where you got the phone from for the carrier help unlocking it.
(Sorry, for this particular issue, PM support would not be able to help)