Public --> Telus Porting

[Adnan007]

Hi Guys, 

I am having an issue when I am trying to port my number from Public to Telus but unable to do it. Tried to call Telus and they said this number is not active on Public Mobile. I am receiving and dialing call from this number without any issues.  How to check my number is active or not? I can login to Puplic app and it showing my plan subscribed till next month Dec.

Please help.

[Meow]

Do you have BOTH services active? If yes, then initiate porting at Telus and keep PM SIM in the phone to reply Yes.

[Phil_Adelphus]

@Adnan007   You could ask PM customer support for help by opening a ticket at the chat icon bottom right of this page.