Public SIM card

[christine232]

I registered with Public last night.  Inserted new Sim card ordered through public and it is not being recognized.  I checked the number inserted at registration and it's correct.  I restarted my phone.  I removed the sim card and reinserted and restarted phone...scrolling across top of phone screen..No SIM card emergency calls only.

[hairbag1]

Could it be that your cell phone is locked to previous network....https://www.cellphones.ca/cell-phones/p/is-your-phone-unlocked/

Is this a new phone also ? If it's a 2nd hand phone, could it be reported stolen or blacklisted.

[darlicious]

@christine232 

Do you have another phone you can test the Sim card in?

[Meow]

Did you actually activate your SIM?

Did you create self-serving account?

Can you log in to your PM account and see status of your account/plan?

Did your phone ever work with any SIM before?

Did you get phone as brand new or bought used (could be locked/blacklisted)?