Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time.

[PMcNamara16]

I keep getting the message "Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time" after I send a text message. Anyone know why??

[ShawnC13]

@asdfasijaosin,

I think you will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

[asdfasijaosin]

Hi, I'm getting this issue as well now that I'm temporarily using another phone (sending my main phone for repair of its screen).

What can I do to stop getting spamming by 611? I am texting within canada.

[Saray_O]

Hey @terence, 

I hope you're doing well this morning!

I'm sorry you keep getting this text message when you send a text. Could you send me your phone number and your phone make and model through a private message? I will help you out! 

Thank you 🙂

[srlawren]

@terence This is typically caused by iMessage on an iPhone trying to send a text message to a server outside of Canada.  If you have a plan that includes only Canada-wide texting, you could consider moving to one of the new plans with a global texting option instead, but that may not be what you want to do.  I beleive there is a workaround that our community moderators (e.g. @Saray_O) can do for you in their system also.  Did you happen to look at the threads that @7789849803 linked?

[terence]

What exactly is the resolution to this issue?  That "hopefully" it resolves itself in a few days?

I read through most of the posts but it seems to describe what is causing the issue (trying to text outside of Canada), but not what I should do to fix it.

Sorry in advance if I missed it.  If someone could copy/paste the solution to this thread, that would be appreciated.

[7789849803 · Accepted solution]

Hi @PMcNamara16!

This matter has been discussed in several threads before. Please feel free to go through the following:

http://productioncommunity.publicmobile.ca/t5/Discussions/quot-Sorry-we-do-not-offer-text-messaging-...

http://productioncommunity.publicmobile.ca/t5/Getting-Started/quot-Public-Mobile-here-Sorry-we-do-no...

http://productioncommunity.publicmobile.ca/t5/Getting-Started/Just-ported-can-t-make-local-calls/m-p...