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Public Mobile data plan and iPad compatibility

Simon
Good Citizen / Bon Citoyen

Hi!

 

Is there any know incompatibility between the iPad and Public Mobile data plans?

 

I recently received a new Tri-Sim from Public Mobile, and subscribed to a data plan. I was able to successfully test it in both an Andoroid phone, and an iPhone 6; I simply had to configure the correct Data APN in the devices settings, and voila.

 

I tried to same thing on a cellular iPad mini 2 (those are always unlocked). The simcard is recognized by the device, and I get "Public Mobile 3G", with 3/5 dots for the signal strength, in the top left corner of the screen. The APN is configured correctly, like I did with the other devices.

 

But, I can't access the Internet. All I get is: "Could not activate cellular data network".

 

One strange thing: Under "Settings -> Cellular Data", I have a "View Account" menu. When I access it, I get: "Cellular Data Account: The  system has encountered an error or is not available. Please try again later or call customer care", with a Telus logo.

 

It looks like the iPad confuse the Public Mobile Sim for one of those iPad "special" Sim you can get from Telus/Rogers/Bell, and activate/pre-pay for directly from the iPad.

 

Anyone seen this before? Is there an known workaround?

 

Thanks!

 

 

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