I have never gone over my 1 gig data. Why all of a sudden am I going over every month?

[Anonymous37]

I have never ever gone over my data. Why is it.going so fast all of a sudden?? Ever since they switched my 1 gig feels like 250. I am not very impressed.

[Griff]

@benwarez 

Very true, I find a lot of people don't set the "Data usage cycle" to match their bill cycle and end up with a big discrepancy because of it.

[benwarez]

Most of phone users rely on their Data usage monitoring on the phone, the thing is that they forget to reset phone data usage stats next month

[Griff]

@Anonymous37 

Do you use Facebook or Instagram a lot on your phone?

Facebook recently started auto-loading videos, so when you scroll through they're playing automatically, and it results in a lot of data usage. I had been using way more data then usual when they first started it.

If that is the case you can disable the feature by following these instructions I found on a facebook community post;

For Phones and tablet apps:
You can adjust your auto-play settings to On, Wi-Fi only or Off. If auto-play is On, the data used depends on the amount of time you spend watching a video. If you scroll past an auto-play video in News Feed, your phone will use less data than if you stop to watch it for a longer period of time. If auto-play is set to Wi-Fi only, no data will be used.

To adjust your auto-play settings:

Android

Open the Facebook app
Tap your phone's menu button
Tap Settings
Scroll down and tap Video Auto-play
Choose an option

iPhone and iPad

Go to your phone or tablet's settings
Scroll down and tap Facebook
Tap Settings
Below Video tap Auto-play
Choose an option

[Jeremy_M]

@Anonymous37 

You can also try downloading an "app" called my data manager, it's a great app I recommend for tracking your data usage!

Cheers!

[Martin]

Hello,

The likely culprit is your new SIM-based phone, with data enabled.

I can assure you that no carrier steals data from its customers.

I suggest that you review ALL settings, and disable data if not needed.