08-22-2020 11:46 PM - edited 01-05-2022 03:38 PM
Is there any way to find out if my account is set up to receive Public Mobile texts regarding freebies like the one that is being given out in August to some subscribers?
08-23-2020 11:29 PM
This can be done. I had the same problem but just found this out. Contact the mods, they have the ability to do it now.
@CS_Agent wrote:Hello Robert,
Thank you for reaching us.
I have re-started the notification for you.
Please just turn off and on the phone, just to be sure it will synchronize accordingly with the system.
08-23-2020 02:03 AM
If you think you have....text START or UNSTOP to the shortcode to resubscribe if you are unsure.
08-23-2020 12:10 AM
08-22-2020 11:57 PM - edited 08-23-2020 05:20 PM
@Rooselark wrote:Is there a way to check if you mistakenly opted out seeing that it was a question that would have been asked during account setup???
Opting out is done by sending a text message. You would know if you sent an unsubscribe message.
08-22-2020 11:54 PM
Is there a way to check if you mistakenly opted out seeing that it was a question that would have been asked during account setup???
08-22-2020 11:49 PM - edited 08-22-2020 11:50 PM
@Rooselark wrote:Is there any way to find out if my account is set up to receive Public Mobile texts regarding freebies like the one that is being given out in August to some subscribers?
If you never opted out of receiving such messages, you will receive them if they apply to you.
08-22-2020 11:48 PM - edited 08-22-2020 11:50 PM
They send it to selected customers, you have to be either in certain zone and on certain plan, you are automatically considered.
If you get any sms messages from pm (ie their customer) you are good to go
08-22-2020 11:16 PM
Thanks for this very informative post. I wonder if you know the answer to this question. I am looking into a friend's account to see if I can check if she inadvertently turned off her account's ability to receive text promos and other such notifications from Public Mobile. I need to figure that out To help her.