10-04-2020 09:14 PM - edited 01-05-2022 03:38 PM
I want to order a sim card online an pay with money already pn my account. How can I do that?
waanaabe
Solved! Go to Solution.
10-04-2020 09:20 PM
@kselmak wrote:Sorry you can't
Is that's the money you put on the account though can ask them to return it to your card (it will take 30 days for the return) but the money on your account is only to pay for the plan or add-ons for that particular account
All this was true except for the refund part. There are no refunds at Public Mobile. While there's nothing stopping a customer from asking, policy says that money will not be returned.
10-04-2020 09:16 PM
@waanaabe wrote:I want to order a sim card online an pay with money already pn my account. How can I do that?
waanaabe
Sorry, but you can't. The available funds in your Public Mobile account can only be used to pay for plans and add-ons.
10-04-2020 09:16 PM - edited 10-04-2020 09:19 PM
Sorry you can't
If that's the money you put on the account you can ask them to return it to your card (it will take 30 days for the return) but the money on your account is only to pay for the plan or add-ons for that particular account