11-29-2020 10:00 PM - edited 01-05-2022 05:34 PM
11-30-2020 11:35 AM
Koodo is also under Telus, but including Public Mobile all three operate separate phone plans.
11-29-2020 10:12 PM
@Aheavenfire wrote:Oh okay thank you. So if I where to add Telus mins would it add on to my account
If you mean a Telus voucher like a dollar amount to add then no. Did you accidentally buy a Telus voucher instead of Public Mobile?
11-29-2020 10:09 PM
@Aheavenfire wrote:Oh okay thank you. So if I where to add Telus mins would it add on to my account
You are unable to add "Telus" minutes to Public mobile account.
You will need to buy Public mobile minutes via your self service account.
11-29-2020 10:06 PM - edited 11-29-2020 10:09 PM
@Aheavenfire no you need a Public Sim and plan account. Then transfer Telus number to PM. Telus will be closed and their minutes will not work on PM.
11-29-2020 10:05 PM
Oh okay thank you. So if I where to add Telus mins would it add on to my account
11-29-2020 10:01 PM
@Aheavenfire wrote:What phone company is public mobile under?
Telus.
Like Chatr is under Rogers.
Like Lucky is under Bell.