Anyone get Promo code for 5GB extra per month for 16 months?

[smp999]

Just got a text from PM promotions
If I add promo code to my account
PM05xxxxxI5J

I don't care if this code is unique to me.  

I am on $75 90day plan. Code does not work. 

Anyone else?

[smp999]

So I cut paste code in - did not work.  Kept hitting 'Apply' 

Then for some strange reason, I decided to move cursor to the first position to see if there was a space before 1st char. There was not, but hit apply again and it worked! 

[slusagm]

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@BKNS27 wrote:

@Ann98671 

My friend that is with PM got the same text but I didn’t get one. The promo are randomly selected.

There is a hyperlink to your account for the promo with the promo code which you can copy and paste.

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do you have a plan less than 5GB? maybe there is a minimum of $25 like last time

not everyone in my family got it.  But look like those on cheaper plans do not get that

[BKNS27]

@Ann98671 

My friend that is with PM got the same text but I didn’t get one. The promo are randomly selected.

There is a hyperlink to your account for the promo with the promo code which you can copy and paste.

[hTideGnow]

hi @Ann98671 

you have a 30 days plan?

try using Incognito/private/secret mode on your browser

to login My Account and go to Subscription & Addons page and enter the code at "New Promotional Code" box

make sure code are all CAP, don't get mixed up with 0 or O , 1 or I.  Best to Copy and Paste the code

if same, then submit a ticket with PM support agent.  You can submit a support ticket right at My Account and PM app using the  Expert Messaging in one of these ways:

• My Account on a browser: Login and click Message Centre on the left pane to Start a Chat
• Public Mobile App : Login, and Go to Support page, click Chat with an Agent, and Start a chat
• If unable to access My Account/PM app, submit a ticket here using the your current Community login (or use another email to create a new Community account):   https://expert-messaging.publicmobile.ca/guest/chat/
  
  At the Chat, type "Submit Ticket", then type "Connect Agent", and type "Connect Agent" again.  Then login to open ticket
  (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email" or "Send Voice Message")     

Support agent will reply within 2 to 4 hours.  You will be notified via SMS/email or monitor here:
https://expert-messaging.publicmobile.ca

Remember: Support hours of operation: 9 AM to 10 PM ET             

[makko1]

Hi #Avoxxxx,

I have a single account (not 90 days plan). The promo gives no detail on terms, but I received the text so I assumed I was eligible.

[Ann98671]

I got a text message from 4013 (public mobile) saying that public mobile have added 5GB of Canada wide data per month for the next 16 months On my current plan. Then the text message give me a promotion code and step by step guide about how to claim it. I followed exact steps and entered the promotion code several times but it always says invalid code. I got this promotion code about one hour ago. Can anyone help me here? Thanks so much in advance for helping me. The text does not look like a fraudulent text.

[Ayodeji]

I received a promo code via text message from public mobile and mistakenly put it under a wrong tab. By the time I figured out the right place to put it, it says invalid. How can I redeem the 5G offered to me for 16 months. I need help  re activating the code. Thanks @customer support

[hTideGnow]

HI @malcar 

so you have a 90 days plan? last time when they have similar promotion, there was some system problem and those with 90 days plan have to ask PM support agent to help.

[Sorrel99]

Don’t use the hyphen

[Chalupa_Batman]

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@malcar wrote:

I was sent promo code  text to me 5min ago comes back "not Valid"?

6GB bonus Canada-wide 16 months.

Can you help?

Malcolm

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We are all customers here. If your promo code didn't work, then contact customer service.

https://expert-messaging.publicmobile.ca/guest/chat/

You'll need to share a screenshot of the offer to send to them and you'll have to verify your account.

[Sorrel99]

Mine worked. The 0 in my code was a zero not an oh. I left out the hyphen. All caps for the letters. 

[Meandean6]

Probably PM website is getting slammed with promo codes.

[jojo99]

Got a promo code as well. Waiting a few hours before applying from the website (not the text link). Probably read over the Terms and conditions for it, as well. So when you sign in, there's a show / marketing of "offers" from Koodo & Telus for comparison. I don't see any real deals. ie. you can upgrade to a better phone on a tab+ however minimum $50+ / mo.

[malcar]

Why would the 90 day plan make a difference. They would be aware of that when they sent out the code?

[hTideGnow]

hi @makko1 / @Avoxxxx 

do you have multiple accounts? wonder if you apply it on the correct code on the  account

and do you have a 90 days plans?

[Avoxxxx]

My promo code does not work either.  Using O or 0 doesnt make a difference 

[makko1]

It was invalid whether I copied and pasted mine or typed it out manually.

[Dtack]

I applied my code a few times and finally got it to work.  Thank you!

[malcar]

Same issue Mine does not work either.

[hTideGnow]

hi @smp999 / @Dtack 

it is a unique code to each person.  I applied mine and worked.  Remove yours from the post

[hTideGnow]

hi @malcar 

it is a unique code to each person.  I applied mine and worked.  Remove yours from the post

[IWantPoints]

a

[malcar]

I was sent promo code  text to me 5min ago comes back "not Valid"?

6GB bonus Canada-wide 16 months.

Can you help?

Malcolm

[Meandean6]

Actually depends on the code but watch the "O"

[Meandean6]

My code worked fine.it has to be all caps, and the 'o' is a letter not number 

[yow613]

My code is different, but same offer. Mine didn't work either. 

[Dtack]

I just tried adding the promo code they sent me and mine didn't work either.