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Promo data not working?

TurboTiberium
Great Neighbour / Super Voisin
Spoiler

I just used my plan's data, however I have a promo for an additional 2GB. This would be fine if I could use data, but it's not working. I have a $37.50/mo plan, so it's not my eligibility. What gives? I want my morning spotify. 

3 REPLIES 3

gpixel
Mayor / Maire

@TurboTiberium 

there's a new $40/5gb 4g plan. I suggest changing to it on your next renewal date

dust2dust
Mayor / Maire

Log in to your account and under the add-ons and promo box is a little spinner refresh icon. Click them. See if you get updated information. If you don't see any data shown then perhaps you've used all of that data as well.

hTideGnow
Mayor / Maire

Hi @TurboTiberium the site have problem with cache.  Try using another browser or Incognito/Private mode to check again and see if the promo data is really there

 

If the data is there , try reboot the phone once

 

 

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