11-25-2023 01:19 PM - last edited on 11-26-2023 11:59 AM by Dunkman
Solved! Go to Solution.
11-26-2023 12:01 PM
@Christine73
Hopefully, you have solved your issue.
If not, the website is finicky. Try again in one hour (sometimes locked out if trying too many times).
Use a different web browser, clear cache or incognito mode. Or try a different device.
11-25-2023 01:37 PM
Visa
11-25-2023 01:33 PM
Hi @Christine73
what card did you try? Visa or MC? a Simplli ?
11-25-2023 01:31 PM
Have been trying for 11 hours now! Keeps saying oops error try again
11-25-2023 01:30 PM
Hey! In My Account go to the Payment tab >Manage Subscription >Manage Payment method. Enter in your new card information there!
11-25-2023 01:22 PM
Keeps saying error when I try to change my debit card
11-25-2023 01:21 PM
Hi @Christine73,
Can you elaborate what the exact issue is? We can help troubleshoot the issue if you provide details of what went wrong with the banking info process. Thanks
