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Profile Page Not Displaying Current Plan

KarinaMarie7
Great Neighbour / Super Voisin

My home profile page has switched back to displaying my old plan from last month. 

3 REPLIES 3

softech
Oracle
Oracle

@KarinaMarie7 

 

With this new site, you likely still reading off the cached version, so the Plan details you got was not up to date

 

An easy workaround is  try to login My Account using Incognito mode (or InPrivate for Edge, Private for Safari) or try again with a completely different browser like Edge/Firefox/Chrome or try on another device.  You should then see the latest info from the server.

walker1
Mayor / Maire

@KarinaMarie7 

Try logging into your account using a browser in incognito or private mode instead.

 

Your probably looking at old cached information before.

Handy1
Mayor / Maire

@KarinaMarie7  try again incognito mode there are cache issues 

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