12-30-2022 09:59 PM
My home profile page has switched back to displaying my old plan from last month.
Solved! Go to Solution.
12-30-2022 10:05 PM
With this new site, you likely still reading off the cached version, so the Plan details you got was not up to date
An easy workaround is try to login My Account using Incognito mode (or InPrivate for Edge, Private for Safari) or try again with a completely different browser like Edge/Firefox/Chrome or try on another device. You should then see the latest info from the server.
12-30-2022 10:03 PM
Try logging into your account using a browser in incognito or private mode instead.
Your probably looking at old cached information before.
12-30-2022 10:01 PM
@KarinaMarie7 try again incognito mode there are cache issues