Subscription plan not visible

[Riya2]

Hello Team,

I am able to login in my public mobile account. I am not able to see my current plan and my account profile 

Thanks 

[Riya2]

Hello Team,I am able to login in my public mobile account. I am not able to see my current plan and my account profile Thanks 

[rockwellvil]

Happened to be as well it's probably just a software glitch try deleting the app and reinstalling it or try using the web browser 

[Sansan]

Weired, you need to create a ticket for agents to check then.

https://urlshortner.tiia.ai/xYpc_I

[Riya2]

I have logged in successfully. I couldn't see my current subscription plan and account profile 

[Riya2]

It didn't work.

[Sansan]

When was the last time you signed in?what does it say or show?

You can refresh the page by dragging your screen down and try logging again.

Or sign out, use secret mode and try again.

[Dunkman]

@Riya2 

The website is finicky.  With caching issues.  You can try a different web browser, clear cache or incognito mode.  Or you could try the PM app.