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11-29-2022
10:29 AM
- last edited on
11-29-2022
10:33 AM
by
computergeek541
I just tried to port my number from Bell. I received the text message, hit yes saying to port the number. within 1 minute i received a text from public mobile saying that it looks like i entered the incorrect ESN / MEID
What do I do?
I can switch out sims and have text message / imessages on both sims, but only phone calls from my bell sim.
Solved! Go to Solution.
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11-29-2022 01:14 PM
Hi I am having a porting issue as well. Coming from Telus to Public. Responded yes to Telus. Have not received anything from Public. Checked my Public account and my ported number is there. iPhone connected to Public network but I cannot make or receive calls or texts. I reset network settings etc but no joy. Could I get the number to call for porting issues as well please? Thank You very much
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11-29-2022 10:33 AM
Please open a ticket using the chatbot to ask a Public Mobile customer support agent for assistance. https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Also, if possible, the Bell account number should be used instead of IMEI.
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11-29-2022 10:32 AM
@Sheenarguy hi I will send you the number to call for porting issues check your private message envelope
![](/skins/images/813D49D689E0D681E39391EAB60FD666/responsive_peak/images/icon_anonymous_message.png)