Problems Porting

[gg]

My son opened a new account for me yesturday and it doen't look like the number port occured. Can a moderator please respond to the private message I sent. 

[srlawren]

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@gg wrote:

Thanks. I sent them a private message yesturday and am waiting for a reply.  I wasn't sure how fast they are at responding, 

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Here's what to expect:

How long until a moderator replies?:

• Office Hours: Mon-Friday 9am to 9pm, and Saturday & Sunday from 9am to 7:30pm [Toronto Time].
• Messages are replied to during office hours, in the order in which they are received
• Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.
• There is no need to send multiple messages.

How can I view my private messages between myself and a Community Moderator?

• How to view and reply to your private messages

[jp2]

It shouldn't be to long usually only a couple hours but could be up to 72 hours 

[gg]

Thanks. I sent them a private message yesturday and am waiting for a reply.  I wasn't sure how fast they are at responding, 

[will13am]

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The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.