Problem to access to my account

[MaSa72]

Hi, 

I have always a problem to access to my account therefore I can even change my plans or charge my account 

Thank you for your help

[Luddite]

If you have a credit card registered to your account, payment can be made by dialing *611 from your phone. This works even if you have data only plan.

[mimmo · Accepted solution]

You need to send the moderators a private message. include your sim number email phone number and address and pin nmber if you remember it.  mods are now asking for pin or account numbers i believe.

Contact the Moderator_Team by clicking here.

In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread
- if its a porting issue include your sim number, old account name and account number