cancel
Showing results for 
Search instead for 
Did you mean: 

Possibility for a refund or reimbursement for a SIM card?

Hoyong
Great Neighbour / Super Voisin

Hi all,

I ordered a SIM card and a plan on this very website yesterday. The problem is that it is going to take a while for the SIM card to arrive. So, I want to just get the SIM card at a nearby offline place in my city.
If I do that, do I have a way to get a refund or some sort of reimbursement for the SIM card that I ordered here? 

I still would like to keep the plan. It is just the SIM that I wanna get somewhere else. 

Thanks all.

1 REPLY 1

BKNS27
Mayor / Maire

@Hoyong 

Chance slim if it is already sent out but worth a try and contact a CS_Agent by clicking on the Chat bubble and type in Submit a Ticket or Contact Agent and explain.

Need Help? Let's chat.