Porting trouble

[Aarnik]

It’s been more than 24 hours I still do not have my number ported to PM. I called Telus from which I ported the number to PM and they confirmed that from their end the port went through. I even submitted ticket twice so far to get help but no response so far. I can’t get any calls or sms or even call anyone. Can someone please help me out with this thanks. 

[Aarnik]

@Dunkman thank your for your help I got a CS agent to help me out and its working fine now.

[Dunkman]

@Aarnik 

Not sure if CSA_PM agent is working on Sundays to escalate your issue.

The ticketing system is not working properly and pM is working on a fix.  You can also private message CS_Agent:

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Aarnik]

@softech thanks for the escalation. I cannot make any outgoing call or even use data. 

[softech]

@Aarnik 

Can you make outgoing calls or if data works?

I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

(Since it is a bit late tonight, they might not reply you until tomorrow morning)