05-27-2021 05:50 PM - edited 01-06-2022 02:46 AM
I know when you are under the Suspended 90 Day Period your Public Mobile Prepaid number won't port over to an Provider. Now I heard from a Public Mobile Moderate that your number can indeed port over under the 90 Day Period if it's going to Telus Mobility Postpaid/Prepaid and to Koodo Mobile Post Paid. Is this True?
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05-27-2021 06:40 PM
You need to contact the moderators first and verify you are the account holder and give "written" authorization to release your number to be ported to telus. This takes care of the inability to reply to the porting authorization text. Then when pm recieves the request to release the phone number for porting they will....
05-27-2021 06:29 PM
@chukdefatey try calling Telus porting team as advised by @totalUser. I would like to know they would do it, too. Please let us know the result
05-27-2021 05:57 PM
You will need help of Telus porting team though. You can reach them at (877)868 3587
05-27-2021 05:57 PM
@chukdefatey wrote:I know when you are under the Suspended 90 Day Period your Public Mobile Prepaid number won't port over to an Provider. Now I heard from a Public Mobile Moderate that your number can indeed port over under the 90 Day Period if it's going to Telus Mobility Postpaid/Prepaid and to Koodo Mobile Post Paid. Is this True?
You are supposed to be able to port a suspended Public Mobile account/service to a TELUS group of companies provider (TELUS or Koodo), however it's been reported by some that they've been told otherwise.
I'd say try to reach another rep, or call the number I'll private message you if you're experiencing any problems. 😉
05-27-2021 05:55 PM - edited 05-27-2021 05:56 PM
@chukdefatey wrote:I know when you are under the Suspended 90 Day Period your Public Mobile Prepaid number won't port over to an Provider. Now I heard from a Public Mobile Moderate that your number can indeed port over under the 90 Day Period if it's going to Telus Mobility Postpaid/Prepaid and to Koodo Mobile Post Paid. Is this True?
This is also the case porting from Public Mobile to Koodo prepaid.
05-27-2021 05:52 PM - edited 05-27-2021 05:53 PM
Yes.
You are staying in the same house, even upgrading and they wouldn't want to discourage that