12-28-2022
04:40 PM
- last edited on
01-04-2023
10:46 AM
by
Dunkman
12-28-2022 06:21 PM
HI @Vpuliche have you activated on Koodo yet?
If not, activate and request port at the same time
if you already activated, call Koodo support and ask them help it out. They have call centre and they can help 🙂
12-28-2022 06:19 PM
A Koodo booth will be able to do this as part of your activation.
If you're going to koodo prepaid, they may have to initiate after activating.
12-28-2022 04:49 PM
You have to initiate porting at Koodo side. Leave PM SIM in a phone and reply Yes within 90 min when you get SMS from PM.
Both account have to be active.
12-28-2022 04:44 PM
@Vpuliche this is not something you initiate on this end
you need to get a new Koodo account, then request porting from there
but you have to login My Account and get the account number from the Profile page. You will need to provide the account number to Koodo for the porting info