Porting phone number

[Tenity]

So I recently switched to public from Rogers. I wasn’t aware that I needed to keep my old SIM card to confirm. Anyways I contacted Rogers about sporting my number and they put a bypass on my number for 3 days. Do I still need to contact public or start a ticket to get them to finish porting the process?

[Tenity]

Yeah I hadn’t known that at the time. I threw mine out. So I had to contact Rogers via phone.

[Meow]

Whatever bypass means... Both account have to be active!

You could initiate porting of your number again trough My Account. Keep your Rogers SIM in your phone and reply YES within 90 minutes of receiving SMS from Rogers. Porting should complete within few hours.

[Quigley · Accepted solution]

@Tenity 

I'll send you a number to call to get your port request going again. Check out your mailbox.