Porting number

[Lehaha]

My friend didn’t porting number successful, how she can do it again?

[treefrog]

@Lehaha 

Too late tonight but you can call the Telus Porting department phone number and re-request the port. Make sure your friend has their old account # to give them 

[HALIMACS · Accepted solution]

@Lehaha 

To re-initiate the port, click here:  Reinitiate Port request

Then make sure to place their prior provider SIM card in device, await text for port authorization, reply "YES", then replace with newly activated Public Mobile SIM card.

Reboot their device, and they should be good to go.