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Porting number from CIK

hyd108pm
Great Neighbour / Super Voisin

How can I transfer my number from ClK to PM, I already have a PM temporary number .has anyone done it? thanks

6 REPLIES 6


@hyd108pm wrote:

How can I transfer my number from ClK to PM, I already have a PM temporary number .has anyone done it? thanks


You should know that porting from VoIP can sometimes take days. When the transfer is complete, your old provider's service will stop working and Public Mobile will also send you a text message saying that everything is complete.

PAULRANG18
Deputy Mayor / Adjoint au Maire

Porting a previous number can be done after logging in to self serve. Click on change number and follow the steps provided.

gblackma
Mayor / Maire

@hyd108pm what type of phone Is this? Voip landline? According to @oglat 's link above, it has been done. So, initiate the transfer as @Jb456 recommended and if you receive a message from PM indicating a stuck port or requiring more information, contact a moderator. Click on the green questionmark in the white circle at the bottom right of your screen . This connects to the autobot Simon . Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket)


@hyd108pm wrote:

How can I transfer my number from ClK to PM, I already have a PM temporary number .has anyone done it? thanks


 

Jb456
Mayor / Maire

@hyd108pm wrote:

How can I transfer my number from ClK to PM, I already have a PM temporary number .has anyone done it? thanks


Log into your self serve account ..click change number..

Screenshot_20191223_210328.jpg

 

oglat
Town Hero / Héro de la Ville

https://productioncommunity.publicmobile.ca/t5/Getting-Started/why-i-got-text-message-to-complete-th... 

This is what u got when searched the community.

In your place I would initiate the port from the selfserve, it seems possible

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