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support hotline

jupsonilte
Great Neighbour / Super Voisin

I checked around but cannot find 

what is the hotline number? have questions with joining 

7 REPLIES 7

jupsonilte
Great Neighbour / Super Voisin

yes, I have Android. I think I know what you meant.  will try that or ask friend to help as backup plan. thanks

umnikke8
Town Hero / Héro de la Ville

You need to use the Canadian version of the App stores

jupsonilte
Great Neighbour / Super Voisin

yes, going for hard sim , I have one from my friend.  I might ask him to help with the app

@jupsonilte do you have an iPhone or Android?

If you have an Android,.you can download PM app from some reliable APK site and sideload it and start the subscription that way 

hi @jupsonilte are you activating a physical sim?

if you are, you can ask a friend to install it and help you with the activation.  After activation, you can do everything using the browser and you don't need the app again if you don't want to

jupsonilte
Great Neighbour / Super Voisin

oh, no hotline. Then support could be hard

I cannot download the app, it complains about Region or Geo, what to do?

hTideGnow
Mayor / Maire

hi @jupsonilte there is no number to call direct, everything done through Community with customers here , or you message support agent here

you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Or you want to share your question here?

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